Reailize TelcoGPT: Knowledge as a Service, When & Where You Need It

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TelcoGPT is Reailize’s cloud and LLM-agnostic Agentic AI framework, purpose-built for mobile telecom operators.  It puts diagnostics data plus public and private knowledge in the hands of engineers and operations personnel, wherever and whenever they need it.

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Product Highlights

Agentic AI, Specialized for Telco: Through a universal chat UI, TelcoGPT combines Reailize’s domain-tuned retrieval-augmented generation(RAG) pipeline with agentic orchestration for LLM and diagnostics data to serve both engineering and operational workflows.

Purpose-built for Accuracy: Integrated guardrails, automated regression tests, and SME gating loops keep responses precise and free of hallucinations.

Data Fusion: Unifies public + private documentation, network diagnostics, and ticketing data with an understanding of mobile network ontology to provide contextually relevant answers to both knowledge-oriented and troubleshooting questions.

Operational Copilot for Advanced Troubleshooting: Integrated with AGILTIY and your ticketing platforms, TelcoGPT generates RCA that includes call flow and topology visualizations to accelerate root cause analysis and reduce MTTR for complex network support cases.

Integrated Knowledge Sources

TelcoGPT offers value day 1 with embedded sources and a knowledge retrieval pipeline optimized to maximize accuracy and prevent hallucination.  Out of the box, documents include:

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Value for Your Organization

·       Knowledge Base –Natural-language answers with page-level citations boost engineering & ops productivity.

·       Operational Efficiency –Cuts MTTR and accelerates workflows through automated RCA and guided action plans.

·       Flexible Deployment –SaaS-hosted or self-hosted; swap LLMs to meet cost, latency, or data-sovereignty needs.

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What Makes TelcoGPT Different?

Domain-Tuned RAG Stack                    

·       Release-aware parsing (R17+ latest RFCs only)

·       1,000-pair randomized Q/A regression per run

·       SME gating for production pushes

Ticket-Aware Pipeline

·       Custom ontology extracts Fault, Remedy, Steps before vectorization for richer search relevance.

Choose LLM and Verbosity Settings

·       FAST mode for cost-effective triage

·       DEEP mode for complex diagnostics

Time-to-Value

·       Installs in minutes with1,200+ document knowledge base

·       Add private documentation in days

·       Add diagnostics and ticketing data in weeks



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Flexible Deployment Options
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Ready to uplevel operational intelligence?
Contact us to schedule your workshop.

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